Returns & Exchanges
Our policy lasts 14 days after the order is delivered. If 14 days have gone by from the order arrival, unfortunately, we can't offer you a refund/exchange.
If the return/exchange does not pass inspection, it will be mailed back to you.
Please return the item in the condition it was packaged and sent.
All items must be unworn and unwashed.
Original tags must be attached.
Items covered in animal/human hair will NOT be accepted.
Items that smell like smoke, cologne, or deodorant cannot be accepted.
It may take up to 7 business days for returns to be processed (even longer after a launch).
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. If your return is denied, then it will be sent back to you. Items on sale are not eligible for returns & exchanges.
Late or missing refunds
Packages will be processed on a first come basis. Please allow up to 7 business days for our return department to process your refund. You will be notified via email once your order has been refunded. If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted (1-5 business days). Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us.
Once an order is placed we can not cancel it.